This Privacy Policy relates to the collection and use of personal information that may be collected by or supplied to Sinchii. This Privacy Policy is in addition to any other terms and conditions applicable to Sinchii.  Sinchii reserves the right to modify or amend this Privacy Policy at any time, in our absolute discretion.

Sinchii may collect information from users of its website and subscribers to its application. Some information collected is information that may be capable of identifying an individual (“personal information”).  This Privacy Policy, and the Australian Privacy Principles, regulates the way in which Sinchii will deal with such personal information.

Personal Information

1. Personal information is collected only when knowingly and voluntarily submitted. Personal information will be collected from users subscribing to use Sinchii’s application and services and website. Personal information may also be collected where you contact Sinchii, use the website or social media. Sinchii may also collect information about your business including financial information and ancillary data. It may also need to collect information to undertake credit or reference checks. The provision of personal information and business information will be necessary to take advantage of the application and services offered by Sinchii.
2. Personal information may also be collected when customers sign on for services with third party suppliers and/or from information provided by persons in utilising the application and the Sinchii website. Personal information collected by third parties is managed in accordance with that third party policy.
3. Where personal information about a third party is provided (for example an employee, customer or supplier), you are responsible for ensuring that you have all necessary consent for such information to be provided to Sinchii.

Use of Information

4. Personal information that is provided to Sinchii will be used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless Sinchii discloses other uses in this Privacy Policy or at the time of collection.
5. The personal information collected may be used to:
   1. Subscribe to the application and services offered by Sinchii.
   2. Invoicing
   3. Provide technical support
   4. Promote products and services to you, by Sinchii or third party partners.
   5. Respond to feedback and complaints

6. Sinchii may also use the information to collate user data enabling it to improve its products and services.

Collecting information

7. We collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us.
8. Information will be collected when subscribing to use the application and when information is input or uploaded to take advantage of the services offered by Sinchii.
9. You are responsible for obtaining the consent of third parties such as customers, employees and suppliers where their information is included in the information you provide to Sinchii.

Disclosure

10. There may be circumstances where Sinchii is permitted or required to use or disclose personal information. This may include your name, business name, number, address and/or email address. Such disclosure may include circumstances where:-
    1. Disclosure to a law enforcement agency is required for purposes relating to investigation or enforcement of criminal and other Sinchii;
    2. Use or disclosure to assist in the recovery of lost or stolen equipment;
    3. Use or disclosures in accordance with an order made by a Court, a subpoena or otherwise authorised or compelled by law;
    4. Use or disclosure to lessen or prevent serious threats to an individual or the public’s health and safety;
    5. It is necessary to assist in investigations into suspected fraud or criminal activities.
    6. Disclosure to third party partners as part of the operation of the application.
11. We may also disclose your personal information to other suppliers for the purposes of providing the Services to you or in order to facilitate the resolution of a dispute
12. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
13. In some instances, your personal information may be disclosed to our service providers overseas.

Marketing

14. By registering with Sinchii, you consent to Sinchii sending marketing, product, and related communications and acknowledge that it may, in some circumstances, amount to ‘commercial electronic messages’ for the purposes of the Spam Act 2003 (Cth). You may withdraw or unsubscribe from these messages at any time by emailing us at [email protected].

Security

15. Sinchii will strive to ensure the security, integrity and privacy of personal information collected by it. Sinchii will continue to review and update its security measures as reasonably required by current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
16. Sinchii will endeavour to take all reasonable steps to protect the personal information you may transmit to it. Once received, Sinchii will use best endeavours to ensure its security on and in its systems.
17. Sinchii may hold your personal information in a number of ways, including on our system or database but it may also involve storing data on storage or systems managed by third parties. Accordingly, some of this information may be stored overseas. Our third party provider complies with the General Data Protection Regulation (EU) 2016/679.

Collecting Information from Users

18. IP Addresses

The web servers gather your IP address to assist us to measure or improve our website and to assist with the diagnosis of problems or support issues with our services.

19. Cookies and Applets

Sinchii  may use cookies to provide you with a better experience. These cookies allow Sinchii to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information (and right to correct)

20. Sinchii will take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected or correct it yourself via the application.

Links to other sites

21. Where Sinchii provide links to third party websites and products these linked sites are not under Sinchii’s control, and it cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, you must examine the terms and conditions of using that Web site and its privacy statement.

Problems, questions or complaints

22. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at [email protected].
23. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.